Loan By Phone Testimony

We have been using the Any Hour Loan-By-Phone program since 1995 and have found the services of AnyHour Lending to be consistently professional, prompt, and accommodating to our needs. With one location serving over 15,000 households, the advent of the AnyHour Loan-By-Phone service resulted in 60-75 applications a month above the loan volume generated by walk-in traffic. Giving our members 24-hour access to a loan application has done much to offset the "convenience" concerns expressed in recent member surveys.

Baltimore County Employees Federal Credit Union
Towson, Maryland
Assets:$155,000,000

Our credit union has been using AnyHour Loan-By-Phone service for over five years now. Their operators have consistently been professional, responsive, and most important, courteous when dealing with our members. We consider the convenience the AnyHour Loan-By-Phone service offers to our members to be an important part of our marketing program.

Coventry Credit Union
Coventry, Rhode Island
Assets:$187,338,000

AnyHour Lending is the greatest!!! Since 1995 they have expeditiously provided us with excellent quality work and service.

First Credit Union
Tempe, Arizona
Assets:$340,907,000

AnyHour Lending has been an outstanding organization to deal with over the years. As we have grown, we have asked to the AnyHour Loan-By-Phone service to keep up with our changing needs. They have been able to respond to every request we have made without missing a beat. Our members appreciate the personal service they receive from AnyHour Lending operators.

First Capital Federal Credit Union
York, Pennsylvania
Assets: $74,300,000

We utilize AnyHour Lending services for both Loan-By-Phone and for taking applications over the internet. We have been extremely satisfied with both services. They have responded to all our requests, both at the time of setting up the services and as we have made them on an on-going basis.

Our credit union offers immediate approval analysis on both services. Dealing with a provider for both services makes management easier. I would not hesitate to recommend them.

Kane County Teacher Credit Union
Elgin, Illinois
Assets: $115,982,000

Our relationship with AnyHour Lending began in 1997. Being able to apply for a loan at their convenience is greatly appreciated by our membership. The operators are always efficient and professional.

Lately, we upgraded our service to immediate approval. AnyHour Lending worked with us closely to make this happen seamlessly. I value AnyHour Lending as a partner and look forward to a long relationship.

Sun Country Credit Union
Sun City West, Arizona
Assets: $27,370,000

Our credit union has been using AnyHour Loan-By-Phone for many years. During that time the service has been outstanding. A particular benefit has been in assisting us with after hour and weekend loan applications. Having AnyHour Lending operators available 24 hours a day gives us a true 24 hour loan application service.

Mid Minnesota Federal Credit Union
Brainerd, Minnesota
Assets: $97,632,000